THE COURIER

Shipping methods depend on the quantities ordered, the size of the photographs and the destination countries. Galerie Sakura reserves the right to choose the most suitable courier.

INSURANCE

All shipments are insured by the courier.

When the customer (or anyone authorised by them) received their order, it is their responsibility to open the parcel and to check the condition of the prints and frames.

If the parcel arrives damaged, the customer must make a claim straight away or not accept the parcel. No claims can be made for deliveries that have been signed for to state they have been received in good condition.

PACKAGING

  • For prints only:
  • Rolled up on a rigid tube.

  • Small framed print:
  • The print is packaged in cushioned packaging.

  • Large framed prints:
  • The print is packaged and fully protected with bubble wrap.
    The edges are protected with impact-resistant blue polystyrene.