The customer acknowledges that they have read and accept these general terms and conditions of sale for Galerie Sakura. This means that all orders for photographs imply full acceptance of these terms and conditions, except for cases expressly covered by written confirmation from Galerie Sakura.
Galerie Sakura reserves the right to amend these general terms and conditions without notice.
Products sold on the site www.galerie-sakura.com are:
Photographs are available in various formats and come with:
Galerie Sakura reserves the right to send out the adhesive label later and in a separate package. This will bear the edition details and the artist's signature.
Gift cards are valid for 6 months after purchase. Cards are no longer valid beyond this time.
Only one gift card can be redeemed per order.
Any amount left over will be issued as a credit note. Amount left over after redeeming credit notes is not issued as a further credit note. Gift cards are non-transferrable and non-refundable.
The prices that apply to orders are the prices in force when orders are received by Galerie Sakura. All orders from all sources are billed and payable in Euros.
In accordance with Article L121-20 of the Consumer Code, you have the right of cancellation and can return just the print itself if it is not suitable. This right does not apply for orders paid for using gift cards.
Once you receive your order, you have 15 calendar days to notify us of a return. To start the process, please contact our customer service team and they will provide you with the return address.
Items that are returned incomplete, damaged or soiled by the customer are not eligible for refunds. Upon attaching the self-adhesive label to the print, the customer definitively renounces their right to return the goods to us and, in particular, renounces their cancellation right.
Prints sold with frames or laminated/acrylic prints are custom-made for individual customers. Galerie Sakura cannot therefore reimburse a customer for these items. Returns are only accepted for prints sold on their own.
If customers wish to invoke their right to cancellation, they must also return the unused self-adhesive label. If this is not returned by the customer, they will not receive their refund.
Gift cards cannot be refunded or returned.
Refund requests for prints must be made within 30 days after the customer has received the print.
Refunds will be made by check payable to named customer and sent to the billing address.
Unless there has been an internal error with the order, international shipping costs are borne by the customer and are not refundable.
For all information and enquiries, our customer services team will be happy to help on:
e-mail: contact (at) galerie-sakura.com
All photographs offered by Galerie Sakura are protected by intellectual property rights. Buying an original print does not give the customer any right to using, copying or reproducing, exhibiting or broadcasting the image itself in any form unless the author's written consent has been obtained. In particular, digital processing of the image is prohibited. However, customers have the right to resell the prints they have purchased.
All texts, comments, works, illustrations and images that appear on the website http://www.galerie-sakura.com are protected under copyright and intellectual property laws. This applies right across the world. Therefore, conforming to the provisions of the Intellectual Property Code, only private use is permitted under the various provisions, including the various restrictions within the Intellectual Property Code.
Any copying of the site Galerie Sakura, whether in full or in part, is strictly prohibited.
In the event of non-payment, the sale will be automatically cancelled without prior notice; all costs already incurred as part of the order (including manufacturing and shipping costs) are payable immediately. This does not prejudice any claims for compensation or damages that Sakura Gallery may apply for.
Also, Galerie Sakura may cancel a customer's order once accepted if there is no suitable guarantee of payment or if there are risks the the customer may be insolvent, without this cancellation leading to the customer being awarded damages.
The information you give us as part of your registration form and purchase order, or by any other means, may be digitally processed as part of processing your account, securing payments, shipping the items ordered and for commercial reasons relating exclusively to Gallerie Sakura. Therefore, this information may only be used for the above-mentioned purposes as part of communications in France and abroad and to public bodies or private companies. When confirming your order, you are giving us permission to process your details according to these terms.
In accordance with law n° 78-17 of 6 January 1978 (Information Technology and Liberties), you have a right to access your information, demand modifications or rectifications or request removal from our database. You can exercise your rights by sending an email to the following address: contact@galerie-sakura.com
Galerie Sakura tries to ensure all information is accurate and up-to-date on their website, www.galerie-sakura.com, as far as possible. Galerie Sakura reserves the right to correct content at any time and without notice. However, we cannot guarantee that information on our site will always be accurate, precise or complete.
Therefore, Galerie Sakura will not be responsible for any interruption to the site, nor for any bugs, inaccuracies or omissions concerning information available. We will not be responsible for any damage arising from fraudulent third-party actions that could lead to changes in the information provided on our website.
This site may contain links to other sites. Galerie Sakura cannot be responsible for any access issues or problems with content on these sites.
Galerie Sakura commits to respecting all applicable legal guarantees. The works on our site conform to French legal requirements, but we cannot be held responsible for breaches of legislation in individual countries where our items are shipped. Therefore, we kindly ask customers to consult shipping legislation in force in individual countries when ordering.
This contract is subject to French law. Any dispute relating to the interpretation or implementation of this contract will fall under the exclusive jurisdiction of the Paris Courts.
